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7 - 12 business days
$5 handling + $5 to $15 per item based on weight or volume. Shipping rates are instantly calculated in the cart.
Shipping Time (Allow extra wiggle time for COVID-19)
- United States: 7-10 days
- Worldwide: 10-12 days
Rush order available for $24.99 at checkout (7 - 12 business days processing & 7 - 10 days shipping).
Depending on your destination, we use USPS, DHL, UPS, or EMS for fast and trackable delivery.
Locations We Ship To
We ship to over 200 countries and regions worldwide. Some of our most popular destinations are the United States, United Kingdom, Germany, Canada, France, and Australia.
Wedding Dresses / Flower Girl Dresses
Receiving time (Time needed for you to receive the order after payment) = Tailoring time (around 13-15 working days) + shipping time (around 3-8 working days)
Returns & Cancellation
At Princessly, we take your satisfaction seriously. Your returns are easy.
When your order arrives, we strongly recommend that you immediately check the items and make sure the dresses have been made to your order specifications. Try on the dresses as soon as possible without removing the tags, altering, or washing them.
If you are returning or replacing dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair, and with tags intact and attached.
Make sure you read the Return Policy for this item.
Make sure you read the Cancellation Policy for this item.
Is there any color difference between the image/swatch and that of the actual dress?
Please bear in mind that photos or color swatches might be slightly different from the actual item in terms of color, due to the lighting, shadow, and photo enhancements during the photo shoot. Computer Screen Gama, Brightness, and Contrast settings sometimes also lead to noticeable differences.
Who pays for the customs duty?
Customs duty is on the buyer. For example, if you are buying from European countries like CA, UK, or FR, you will be responsible for paying any customs tariff applicable. Please understand this before you purchase from Princessly.
What if my dress is not available?
If your dress is not in stock and for some reason we cannot make it, we will notify you and provide you with alternative options or you can cancel your order and get a full refund.
What if I want a dress in a color that is not listed?
The colors we list on the product details page are the only colors in which the dress is available.
Can I see the dress in other colors?
We have only certain colors for demo dresses so we may not be able to provide you pictures of dresses in your desired color.
Why is my order still processing?
Orders take 24-72 business hours to be determined with a ship date.
Can I get a dress of extra length?
Please email or call us with the style number and we would get back to you. Some designer dresses can be made with extra length.
Why can I no longer find the dress that I found before?
Once an item reaches zero in stock and the manufacturer no longer produces it, it is removed from our website inventory thus no longer showing up in search results.
WHY BUY FROM US❓
- ✔ 35,000 happy customers worldwide.
- ✔ Proprietary designs, 75% of styles nowhere else to find.
- ✔ Fabrics of top 5% quality, that ensure exceptional longevity and comfort.
- ✔ 15 years of couture & 100% handmaking with a dedication to exquisite details.
- ✔ 100% vegan & cruelty-free!
- ✔ 100% compliments guaranteed or your money back.
- ✔ Super attentive and caring support!