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Let customers speak for us
Such great service from Princessly and their Happiness Department. Superb communication and the dress was shipped to New Zealand promptly. It arrived true to the photo and sizing. Is so well made and looks amazing on. thank you so very happy.
The dress is very beautiful And my daughter liked it very much
Loved the dress , it was true to the picture. Will buy from them Again.
This dress is absolutely stunning, its very well made and the quality is excellent.
The bodice is thick and really good quality and the trail at the back is perfect length.
This dress is amazing for such a low cost.
Communication throughout was excellent too, very good company. 5 stars.
The dress is absolutely beautiful! The quality is amazing and it looks even better in person than in the photos. The sparkle and layers make it look so elegant and princess-like. My daughter loved it and felt so special wearing it. We received so many compliments!
Customer service was also wonderful. They followed up on my order and kept me updated immediately with very polite messages, which I really appreciated. It made the whole experience smooth and stress-free. I would definitely order from them again!
The dress is very beautiful and the Princesi shop is wonderful and I recommend dealing with them
The dresses we received were made very poorly and not at all worth the $111 we paid. The fabrics were wrong the belt was wrong, studs were missing, 3D petels were falling off, and they was covered in blue pen. Princessly said they were built by an amateur sewer and had a senior sewer remake them. The new ones were much better, but the quality control and training departments obviously have problems, because the first dresses should should never have been made so poorly to begin with or have passed the final inspection.
Edit: I was not planning to leave this review because Princessly did eventually solve the problem, but Princessly reached out to me and ask that I leave a review, so I thought it was important to provide honest feedback. When they received my review, they reached out and offered to pay me to change it from a two start to a five star review.
We ordered this dress for the flower girls for my daughter’s wedding. The girls looked beautiful! The dresses were very well made and were stunning in person, the top was a bit loose, so we pinned them and used the clear strap that came with them.
I love my dress. I was nervous ordering online for such an important event, but it fits perfectly. The lace up back is exactly what I was looking for, and the beading is beautiful. Customer service was excellent in asking all of my questions, and they kept in touch during the process to verify things like sizing and my satisfaction with the lace pattern. There are 8 layers to the skirt so be ready for a lot of steaming.
What a beautiful dress. High quality and well made. It arrived pretty quickly. I was a little worried as I’d never heard of this company. We purchased 2 for my flower girls to match my dress. They were absolutely beautiful!
My daughters looked beautiful in this dress. It was a bit long and we had to pay to have it hemmed but they were stunning. I added a crystal belt and they were perfect.
My daughter felt amazing on her special day. The dress fit perfectly after giving her measurements.
I purchased 2 of these gorgeous dresses for my granddaughters (my flower girls). A size 2 and a custom size (10) and I was not disappointed! Absolutely beautiful, wonderfully made, an amazing amount of fabric. I was so pleased I cried. Really prompt delivery to Australia. I’ve bought off the internet before and have been scammed but NOT THIS TIME. They are a bit crinkly still in these photos as I’d only just hung them and hadn’t fluffed them completely out. Pictures of the girls on the wedding day will be uploaded after we are married.
Dress was gorgeous.
Dear Princessly Happiness Department
You've certainly lived up to your name! My daughter's dress arrived the other day. It is stunning and fits perfectly! She is so thrilled!!
Thanks again for all of your help and patience with my emails concerning the anticipated delivery date. The speedy delivery was much sooner than we expected and it has lead to the best possible outcome - a very happy young lady :)